Any package that is refused delivery due to non payment of taxes is instructed to be abandon by the shipping carrier. In this case, the order is destroyed by your country's customs officials. HealthDesigns cannot issue a credit, reshipment, or additional help in this scenario. For this reason, we encourage you to always pay your taxes when required. While this may seem harsh, the reality is most orders would cost more to return the package than the total order value. We always recommend familiarizing yourself with your countries customs policies before ordering on HealthDesigns.com.
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