Returns Refund Policy

If your package is returned to us for any reason (refusal to pay customs, shipped back to us by you, invalid address, non-deliverable, etc) we will follow several returns processes based on when the order was shipped.

0 - 30 Days: :For orders returned to us within 30 days of when the order was shipped, we can issue a refund to the payment method used for the original order minus shipping. We may have to pay extra shipping costs when the order is returned, these are deducted from your refund. There is no restocking fee. You will receive an email automatically when this happens.

30 - 60 Days:: For orders returned between 30 - 60 days of then the order was shipped, we can issue a store credit to your online account. We may have to pay extra shipping costs when the order is returned, these are deducted from your credit. There will also be a 20% restocking fee applied to orders in this time frame. You will receive an email automatically when this happens.

60 + Days: : For orders returned to us after 60 days of when the order was shipped, we cannot issue a refund to your account. Because freshness and product integrity is important, products returned after this time will be discarded and you will not receive an email stating the order was received as it will not go through our normal returns process.

Re-shipments are not permitted. Why? We want to make sure you are getting the most fresh product available. Once your return is complete, we urge you to place a new order to take advantage of the fresh stock we have available.

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