I receive error when tracking international airmail package on PPX website, why?

International orders will require 2-4 days typically before the tracking will begin to update. Until that time, the tracking will return an error "There was an error locating tracking number". Why does this happen? It takes time for the systems to update as the parcel is scanned and processed. There is nothing wrong with your order in this case.

If your tracking fails to update after 7 days, please contact us at that time.

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